Hidden Elements of Leadership Series

There is a new series of reports available on three areas of leadership that are often ignored:

Credibility
Charisma
Office Politics

Read more here on these hidden areas of leadership
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Customer Loyalty Update

I received a comment from Jim Kane of the Brookside Group. He added some much appreciated notes to the article I released earlier today, I wanted to share it with you because I feel that it very much increases the value of the previous article. Thanks Jim for taking the time.
Dominic,
Thanks for […]

Customer Loyalty Is Still Alive(?)

Human Relationships May Be A Little Less Confusing
Loyalty is a rare attribute in business.  Customers are more price driven than ever, partly due to the fact that most businesses put their emphasis on just that.  Businesses that focus more on differentiation usually see customers that have more loyalty and less of the price-shopping mentality.  Even […]

Virtuous Business Leaders

In writing a new book about the correlations between eastern philosophy and business strategy, I am using a book called Hagakure as one of my sources. The Hagakure is known as the book of the samurai and was a book of standards and virtues of one of the most respected warrior classes in our […]